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 Post subject: ARGGGGGGHHH FUCKING FUCKS
PostPosted: Mon Jan 21, 2013 12:35 pm 

Joined: Fri Jan 11, 2013 4:19 pm
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GAME. Worst. Retailer. Ever. I don't even know where to begin, I just feel like setting them on fire and cooking some marshmellows over their toasty corpses.


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 Post subject: Re: ARGGGGGGHHH FUCKING FUCKS
PostPosted: Mon Jan 21, 2013 1:34 pm 
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Joshkay41 wrote:
GAME. Worst. Retailer. Ever. I don't even know where to begin, I just feel like setting them on fire and cooking some marshmellows over their toasty corpses.


It's CEX at the top of my shit list at the moment!


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 Post subject: Re: ARGGGGGGHHH FUCKING FUCKS
PostPosted: Mon Jan 21, 2013 1:39 pm 
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I trump you with ASDA Direct


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 Post subject: Re: ARGGGGGGHHH FUCKING FUCKS
PostPosted: Mon Jan 21, 2013 2:53 pm 

Joined: Fri Jan 11, 2013 4:19 pm
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Cex are scum, they take the piss, sell it, then take it again


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 Post subject: Re: ARGGGGGGHHH FUCKING FUCKS
PostPosted: Mon Jan 21, 2013 3:03 pm 
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I went in to CEX yesterday to get rid of a PS Vita and the took a few hours to test it. When I returned they said the had no cash to pay for it, so I said I would have it back. I asked them to check that the 16gb memory card was in the box still and he said it was. When I got in my car and checked, the memory card wasn't there. When I went back in the little fuckwit said he was 100% it was there and there was nothing they could do.

I was so angry I had to leave otherwise I would have stamped on his spotty little face.

So not only did I waste my morning, it also cost me a £40 memory card!


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 Post subject: Re: ARGGGGGGHHH FUCKING FUCKS
PostPosted: Mon Jan 21, 2013 10:16 pm 
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Here's my ASDA and I regret being so honest about this more and more.

I bought a pair of Turtle Beach PX500 for myself, then thought I would be generous and get some for a mate (slightly mercenary as I wanted his old PX21's for PC).
I had three choices at the time, Amazon, Zavvi and ASDA.
I went ASDA, they pay taxes, Zavvi have pissed me off in the past.

I chose click/collect as I thought it would be easier to pick i up from my local.

E-mail arrives, I pop in on my lunch hour and they spend 45 mins and can't find it.
I ring customer service from store and they apologise and promise (yes they promised) it will be in store the next day.
Next day same thing, then again, then again....... Four days I wasted my lunch hour in ASDA.

At one point I was on the phone to customer service, getting nowhere. I asked to speak to a manager and they refused, I asked the guys name and he told me his name was Mr Manager :roll:
To try and cut this shorter.. .............

In the end I got onto head office and they didn't have a clue.
Then they said they thought they had sussed it and the parcel didn't exist, it was just a glitch in the system.

Every day I had been receiving delivery confirmations from the couriers........

Head office were now onto it, they were now out of stock though and all the other retailers were out of stock |_()
I insisted they buy one in for me and they agreed.....

then, a strange e-mail arrived from the courier, saying they had tried to deliver a number of time.....
So googled, found their number and rang. I explained the ghost parcel theory, a very helpful woman then went to the warehouse and came back "I'm holding the parcel, it's real" she tells me. But there was no real address on it, no name either :roll:

She then sussed I was real and arranged to have it delivered to ASDA. I picked it up. they didn't check my ID or take a signature.....

When I was driving home, ASDA head office rang, saying they still didn't have a clue, they were really sorry and wanted to refund me plus £40 for my trouble.

In the spirit of honesty, I told them I had it, I had sorted it out and found it on my own and their company was a pile of shite..........

I could have nabbed the headphones, got a refund and the £40... I just settled for the £40 (being honest is good, but this time I kind of regret it).


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 Post subject: Re: ARGGGGGGHHH FUCKING FUCKS
PostPosted: Mon Jan 21, 2013 10:16 pm 
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What CEX staff did is pure scummery Dazzle.


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 Post subject: ARGGGGGGHHH FUCKING FUCKS
PostPosted: Mon Jan 21, 2013 10:44 pm 
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Lee, you need to cut this Mr Nice guy nonsense out, it gets you nowhere!


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 Post subject: ARGGGGGGHHH FUCKING FUCKS
PostPosted: Mon Jan 21, 2013 10:56 pm 
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Hats off for the honesty. I would have get my money back and posted them a picture of my bawbag


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 Post subject: Re: ARGGGGGGHHH FUCKING FUCKS
PostPosted: Mon Jan 21, 2013 11:01 pm 
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I feel like I'm defeating the honesty, as I've been a touch smug and boasting about it though :-|


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